Peer Therapy
Refund policy
Paying for an event is registering for it: your place is held for you alone.
- If you cancel at least 3 days before the event, you get a full refund. The exact date is shown on the event’s page and in your confirmation email.
- After that date, you can still cancel to free your place, but there is no refund.
- Your place can’t be passed to someone else.
- If the organizers cancel the event, everyone gets a full refund, automatically.
- If the event’s time changes after you register, you can cancel with a full refund until it starts.
- In an emergency, write to the organizers at organizers@producttherapy.co. They review each case.
Refunds go back to the card you paid with. Payments are handled by Stripe; we never see your card number.